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Privacy Policy

At CherryMockup, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you access our website, app mockup editor, design tools, AI-powered features, and related services.

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1. Introduction

Welcome to CherryMockup!

CherryMockup is an online platform that helps individuals, designers, developers, and businesses create professional app screenshots, mobile device mockups, and visual marketing materials.

We respect your privacy and are committed to handling your personal information responsibly.

This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and what choices you have regarding your personal information.

By accessing or using CherryMockup, you acknowledge that you have read this Privacy Policy.

2. Information We Collect

We may collect different types of information depending on how you use CherryMockup.

Account Information

When you create an account, we may collect:

  • Name.

  • Email address.

  • Profile information.

  • Account credentials and authentication-related information.

  • Account preferences.

Payment and Subscription Information

When you purchase a subscription or additional credits, we may collect or receive:

  • Subscription plan details.

  • Transaction references.

  • Payment status.

  • Billing history.

  • Subscription start and expiration dates.

Payment card details may be handled directly by third-party payment providers rather than stored by CherryMockup.

Usage Information

We may collect information about how you interact with the platform, including features used, activities performed, and general usage patterns.

Technical Information

This may include:

  • IP address.

  • Browser type and version.

  • Device and operating system information.

  • Approximate location derived from technical information.

  • Access dates and times.

  • Error logs and diagnostic information.

User-Uploaded Content

We may process images, screenshots, logos, text, design assets, and project data that you upload, create, or save through CherryMockup.

3. How We Use Your Information

We use collected information to operate, maintain, and improve CherryMockup.

Our purposes may include:

  • Creating and managing user accounts.

  • Providing access to editor features.

  • Saving and restoring user projects.

  • Processing subscriptions and payments.

  • Managing credits and usage limits.

  • Providing AI-powered generation and editing features.

  • Responding to support requests.

  • Sending important account and service notifications.

  • Improving website performance and user experience.

  • Detecting fraud, abuse, and security threats.

  • Meeting applicable legal and regulatory obligations.

We only process personal information for purposes that are appropriate and permitted under applicable laws.

4. User Content, Images, and Design Projects

CherryMockup allows users to upload screenshots, images, logos, and other creative assets.

We process this content to provide editing, mockup generation, project saving, and export functionality.

Your Content Ownership

You retain ownership of the original content you upload or create, provided you have the necessary rights to use it.

CherryMockup does not claim ownership of your original designs.

Content Storage

Your projects and uploaded assets may be stored using our application infrastructure and cloud storage providers.

Content Access

Access to your saved projects is intended to be restricted according to your account permissions and applicable sharing settings.

You are responsible for ensuring that uploaded content does not contain information that you are not authorized to share or process.

5. AI Features and Data Processing

CherryMockup may provide AI-powered features for generating, improving, editing, or assisting with design content.

When you use these features:

  • Prompts, instructions, and relevant uploaded assets may be processed to generate requested results.

  • Certain information may be transmitted to third-party AI service providers.

  • AI-generated content may be stored as part of your project or generation history where supported.

  • Processing may depend on the provider and the specific feature being used.

We recommend avoiding the submission of sensitive personal information, confidential business information, or private data that is not necessary for generating your requested result.

Third-party AI services may process information according to their own privacy policies and applicable agreements.

We do not make claims about third-party AI providers' data retention or model-training practices unless those practices have been verified for the specific service being used.

6. Cookies and Similar Technologies

CherryMockup may use cookies and similar technologies to improve website functionality and user experience.

These technologies may be used for:

  • Keeping users signed in.

  • Maintaining sessions.

  • Remembering preferences.

  • Improving website performance.

  • Understanding website usage.

  • Measuring marketing and website effectiveness, where enabled.

Some cookies may be necessary for the website to operate correctly, while others may be optional.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality.

Where required by applicable law, we will request consent before using optional cookies or similar tracking technologies.

7. How We Share Your Information

We do not share personal information indiscriminately.

We may share necessary information with trusted third parties when required to operate CherryMockup.

These may include:

Cloud Storage Providers

For storing uploaded images, project assets, and related files.

AI Service Providers

For processing AI generation and editing requests.

Payment Providers

For processing subscriptions, transactions, and payment-related operations.

Authentication Providers

For supporting secure account access and authentication.

Analytics and Monitoring Services

For understanding website usage, monitoring performance, and identifying technical issues where these services are enabled.

Legal and Security Authorities

When disclosure is required by law or reasonably necessary to protect our users, services, rights, or security.

Third-party providers are expected to handle information according to applicable contractual, privacy, and security requirements.

8. Payment and Subscription Information

CherryMockup may offer free and paid subscription plans, additional credits, and premium features.

When you purchase a subscription or service:

  • We process relevant transaction and subscription information.

  • Payment processing may be handled by external payment providers.

  • We may maintain transaction references and billing records.

  • Subscription information may be used to manage access to premium features.

  • Billing information may be retained where necessary for accounting, legal, or operational purposes.

We do not intend to store complete payment card details on our own systems when these are handled by an external payment provider.

Please review the applicable payment provider's privacy policy for additional information about its data practices.

9. Data Retention and Deletion

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, subject to applicable legal requirements.

Retention periods may depend on:

  • Whether your account remains active.

  • The type of information collected.

  • Your saved projects and uploaded assets.

  • Payment and transaction requirements.

  • Security and fraud-prevention needs.

  • Legal or regulatory obligations.

You may request account deletion or removal of eligible personal information through available account settings or by contacting us.

Some information may remain in backups or records for a limited period where necessary for security, legal, or legitimate operational purposes.

10. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Depending on the system and service involved, security measures may include:

  • Access controls and authentication.

  • Secure communication protocols.

  • Restricted administrative access.

  • Secure infrastructure and storage practices.

  • Monitoring for suspicious activity.

  • Regular maintenance and security improvements.

However, no online system or storage method can guarantee complete security.

You are also responsible for keeping your account credentials confidential and using CherryMockup through secure devices and networks.

11. Your Privacy Rights and Choices

Depending on your location and applicable privacy laws, you may have rights regarding your personal information.

These rights may include:

  • Requesting access to your personal information.

  • Requesting correction of inaccurate information.

  • Requesting deletion of eligible personal information.

  • Requesting a copy of certain information.

  • Objecting to or restricting certain processing activities.

  • Withdrawing consent where processing is based on consent.

  • Managing certain cookie and communication preferences.

To exercise these rights, contact our support team using the contact information provided below.

We may need to verify your identity before processing certain requests.

Some requests may be limited where retention or processing is required by applicable law.

12. Third-Party Websites and Services

CherryMockup may contain links to external websites, integrations, or third-party services.

These services operate independently and may have their own privacy policies and data-handling practices.

We are not responsible for the privacy practices, content, security, or policies of independent third-party websites.

We encourage you to review their privacy policies before providing personal information or using their services.

13. International Data Transfers and Children's Privacy

International Data Transfers

Depending on the infrastructure and third-party providers used by CherryMockup, your information may be processed or stored in countries other than your own.

Where required, we will take appropriate measures to ensure that international data transfers comply with applicable privacy laws.

Children's Privacy

CherryMockup is not intended for children under the age of 13, or any higher minimum age required by applicable law.

We do not knowingly collect personal information from children in violation of applicable legal requirements.

If you believe that a child has provided personal information to CherryMockup without appropriate authorization, please contact us so that we can review the matter.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes to our features and services.

  • Changes in our data collection or processing practices.

  • New technologies or integrations.

  • Security improvements.

  • Legal or regulatory requirements.

When changes are made, we will update the Last Updated date displayed on this page.

Where required by applicable law, we will provide additional notice or obtain consent before implementing significant changes.

We encourage users to review this page periodically to stay informed about how their information is handled.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, don't hesitate to get in touch with us.

Website: https://www.cherrymockup.com/

Email: [Insert Official Privacy or Support Email]

Company Name: [Insert Legal Business Name]

Business Address: [Insert Official Business Address]

For privacy-related requests, please include sufficient information for us to identify your account and understand your request.

We appreciate your trust in CherryMockup and are committed to treating your information responsibly.